The Federation of German Consumer Organizations (vzbv) has filed a class action lawsuit against the telecommunications provider Vodafone, which is now attracting considerable interest: within one week after the lawsuit register opened, 40,445 consumers have already registered.
This occurs against the backdrop of a controversial price hike by Vodafone, which affects around 10 million customers and raises the monthly cost for fixed-line internet by 5 euros.
Vodafone Defends Price Adjustment Citing Increased Operating Costs, While the vzbv Deems it Unlawful and Pursues Legal Action. The Case, Being Heard by the Higher Regional Court of Hamm, Could Set a Precedent as It Is Based on a New Legal Basis That Allows Consumers to Receive Direct Compensation in the Event of a Successful Lawsuit Without Having to Sue Individually.
This development underscores the growing importance of consumer rights in the context of the telecommunications industry and could have far-reaching consequences for the practice of pricing within the industry.