Uber on the Rise: A Look Behind the Scenes

Dara Khosrowshahi, who has led Uber since 2017, shared insights into his journey of transforming the company in a remarkable interview. Khosrowshahi took the helm at a time when Uber was grappling with internal and regulatory challenges, and its corporate culture was deemed toxic. Today, he reflects on the successful transformation of the company into a profitable conglomerate. According to Khosrowshahi, a key turning point was the introduction of a culture of responsible growth, complemented by dialogue with regulators and stakeholders in the cities where Uber operates. Khosrowshahi also spoke about Uber's broad range of services, which extends from car transportation to food delivery via Uber Eats and even public transportation. He describes a vision in which Uber aims to enable anyone to access anything, anywhere. A distinctive feature of their strategy is collaborating with local merchants to help them compete against giants like Amazon. The company focuses on local deliveries that can operate much faster than Amazon's logistics. When asked about the impending competition from autonomous driving, particularly by Elon Musk and Tesla, Khosrowshahi was open to cooperation. He emphasized the importance of partnerships in this sector and is already working with companies like Waymo and Cruise to further develop the technology at Uber. At the same time, Uber is ready to engage in healthy competition with Tesla. On a personal level, Khosrowshahi reflected on the significance of experiences in youth. He encourages young people to let the world shape them rather than trying to change the world immediately. This openness to new experiences ultimately led him to the success he enjoys today.