Avaya Holdings AAQS 2025

What does Avaya Holdings do?

Avaya Holdings Corp is a leading company in the field of digital communication and collaboration. Founded in 2000, it is headquartered in Santa Clara, California. Originally, it was established as a kind of spin-off from Lucent Technologies Inc. to focus on IP telephony and network technology. The company employs over 10,000 employees worldwide and serves approximately 90% of Fortune 100 companies. The business model of Avaya is focused on improving collaboration and communication within companies. The company offers communication solutions for both large and small businesses. Avaya is very industry-oriented, operating in various sectors such as healthcare, finance, and public administration. Software-Defined technology (SD-WAN) plays a central role, allowing for the creation of a virtual network that integrates different networks under a common interface. Avaya utilizes technologies for the integration of voice and data communication. Avaya has divided into two business segments: Enterprise and Cloud. The Enterprise sector provides integrated communication and collaboration solutions for financial service providers, healthcare providers, service companies, energy companies, and public administrations. Avaya's product portfolio includes Unified Communication and Contact Center solutions, network infrastructures, and cloud-based communication solutions. The Avaya Aura platform is the central product line for integrating voice, video, and data communication. This comprehensive system solution can be individually customized to the company's needs while ensuring compatibility with third-party providers. Avaya IP telephony systems replace traditional landline telephone infrastructure, offering a cost-effective alternative. The comprehensive communication solution for real-time communication and collaboration combines chat, video, voice, and SMS messages in one system. Attention is also paid to easy integration of mobile devices, allowing all employees to access communication from anywhere. One of Avaya's most well-known products is the Contact Center, an integrated web-based platform for call processing and customer support. This platform enables telephone operators to quickly, efficiently, and individually respond to customer questions through various communication channels such as email, chat, and social networks. One advantage of the platform is that the transition to the new technology is relatively easy and cost-effective for companies. Avaya is also active in the cloud and Software-as-a-Service (SaaS) industry. For this purpose, the company has developed its Avaya Cloud Office platform, which offers small and medium-sized enterprises the ideal cloud communication solution. Users have access to their business communication anytime and anywhere, and can communicate with anyone in the world. In summary, Avaya Holdings Corp has focused on IP telephony and network technologies since its founding in 2000. Avaya operates in various industries and offers integrated communication and collaboration solutions for individuals and businesses. The company offers a wide range of products ranging from Unified Communication and Contact Center solutions to cloud-based communication solutions. The Avaya Aura platform is the centerpiece, allowing for individual customization to meet the needs of the company, while the Cloud Office platform is particularly attractive to small and medium-sized enterprises. Avaya Holdings ist eines der beliebtesten Unternehmen auf Eulerpool.com.