Serviceware AAQS 2025

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The Serviceware SE is a German company specializing in IT solutions for the service and support area of ​​companies. The company was founded in 1974 as GBTEC Software + Consulting AG and is headquartered in Bad Camberg, Germany. The company's business model is based on the development and distribution of software solutions for the service and support area of ​​companies. This includes various areas such as IT service management, customer service management, field service management, and enterprise service management. The goal of Serviceware is to increase efficiency and quality in the service and support area of ​​companies and thus increase customer satisfaction. Serviceware offers solutions for the organization, control, and monitoring of IT services in the IT service management area. In the customer service management area, they offer solutions for optimizing customer contact organization, such as call center software and self-service portals. In the field service management area, they offer solutions for optimizing service assignments in the field, such as mobile solutions for task management and route planning. In the enterprise service management area, they offer solutions for organizing service and support processes in human resources, finance, and legal, such as solutions for personnel management, invoicing, and supplier management. Serviceware has expanded in recent years and has acquired several companies to expand its own portfolio and reach new customer groups. Their customers include large and medium-sized companies from various industries, including DAX corporations, public institutions, and insurance companies. In summary, Serviceware SE is a German company specializing in IT solutions for the service and support area of ​​companies. Their business model is based on the development and distribution of software solutions to improve efficiency and quality in the service and support area. They offer various areas of expertise and have acquired several companies to expand their portfolio. Their customers come from various industries, including public institutions, insurance companies, and DAX corporations. Serviceware ist eines der beliebtesten Unternehmen auf Eulerpool.com.