Unified Factory (UFC.WA) Osake Kurssi

Unified Factory SA engages in the provision of sales and customer service automation solutions. The company is headquartered in Warsaw, Woj. Mazowieckie. The company went IPO on 2016-03-21. The firm creates technology for communication, sales, administration, e-commerce and customer services sectors. Its platform encompasses Unified Factory Projects, which is responsible for modeling business processes, circulation of documents, tools to support employment management, and also a central repository of knowledge, and Unified Factory Communications, which is a part of the system comprising multichannel (voice, video, Short Message Service (SMS), chat, mail) Contact Center with modules responsible for multi-train/multichannel queuing, automation of servicing processes, building of scripts or modeling of outgoing traffic to clients.