Technology in Transition: Infosys Tests New Talent Models

As part of the World Economic Forum in Davos, Infosys' Chief Technology Officer, Rafee Tarafdar, provided insights into the developments and challenges of the IT industry, particularly regarding future talent management. The traditional 'pyramid' strategy, which heavily relies on a broad base of entry-level employees, is beginning to falter. This established model structure, which has enabled many IT companies to grow into industry giants, might soon be replaced by a new approach. However, the exact outlines of this transformation are still in flux, as Tarafdar emphasized during the Reuters Global Markets Forum. With one foot in the present and a leap into the future, Infosys is already testing initial approaches internally. The impact of generative AI on the job market is undeniable, yet the technology also creates novel career fields, such as those focused on the responsible use of AI. Tarafdar stressed that Infosys is committed to retraining its employees while simultaneously creating specialists for newly emerging positions. In the medium-term future, Tarafdar foresees an increased demand for talent in the areas of responsible AI and modeling technology. The company is balancing between retraining existing employees and acquiring new talents who bring fresh perspectives and skills.