Krispy Kreme struggles with cyber attack and IT disruptions

Eulerpool Research Systems Dec 11, 2024

Takeaways NEW

  • Krispy Kreme hit by a cyberattack affecting online ordering service.
  • Branches remain open while the cause of the incident is investigated.
An incident in the field of cybersecurity has caused disruption at Krispy Kreme, affecting parts of its operational processes, particularly the online ordering service in the USA. The company disclosed in a regulatory notice that on November 29, suspicious activities were detected in some IT systems. An investigation was promptly launched to clarify the causes and potential impacts. Despite these challenges, the stores remain open, and customers can place their orders directly on-site. The impacts are mainly limited to the online domain, which poses a disruptive factor that the company aims to resolve as quickly as possible. Krispy Kreme remains committed to providing its customers with its usual sweet service even under challenging conditions.

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