Artificial Intelligence Drives New Deal Record at Salesforce

Salesforce, the leading provider of customer relationship management software, is facing a remarkable quarter: CEO Marc Benioff has announced that the number of contract signings for the new AI product 'Agentforce' will move into the thousands in the current billing period. Approximately 200 deals were recorded in the third fiscal quarter. Now, in the fourth period ending January 31, thousands of Agentforce deals are expected, as Benioff stated in an interview at the World Economic Forum in Davos. Salesforce's strategic realignment towards artificial intelligence agents aims to handle tasks such as customer support and sales development without human assistance. The Agentforce product was launched at the end of last year with a starting price of around 2 USD per agent conversation. Benioff emphasizes the significant market interest in these AI agents and has already hired over 1,000 employees to boost marketing efforts. He remarked that nothing at Salesforce has moved as quickly before. According to his statements, Salesforce's stock saw a price increase of about 2% and shows a gain of 19% on a yearly basis.