Lastminute.com NV is a leading online travel company that offers its customers a wide range of travel services. The company is headquartered in London and also operates branches in various other countries, including Germany, Italy, Spain, and France.
The business model of Lastminute.com NV is based on the idea of providing travelers with the best possible offering of last-minute packages and special deals. The company uses an innovative approach to better understand the needs and preferences of travelers through the use of big data analysis and machine learning technologies, and to offer them corresponding offers. The idea is to provide the customer with exactly what they are looking for at a competitive price in order to maximize customer satisfaction.
The company offers a wide range of travel services, including airline tickets, hotel reservations, car rentals, and package tours. Lastminute.com NV works directly with a variety of airlines, hotels, and rental companies to provide its customers with the best deals. Through its partnerships with top travel companies and using its deep insights into the travel industry, Lastminute.com NV can also offer its customers innovative services such as city and short trips, cruises, and events.
The company is divided into various divisions, including last-minute travel, package tours, hotels, flights, and car rentals. Each division is structured to best meet the needs of customers. The last-minute travel division offers customers who want to travel spontaneously the best last-minute packages, while the package tour division offers customers comprehensive, fully curated vacation offers.
The hotel division of Lastminute.com NV works with a variety of hotels to offer its customers a wide range of accommodation options. Customers can choose from various types of hotels, including budget hotels, boutique hotels, and high-end luxury hotels. Lastminute.com NV also has a simple, user-friendly app that allows its customers to book hotels, manage their bookings, and get detailed information about the hotels.
The flight division of Lastminute.com NV offers customers a wide range of flight options at the best prices. Through its large networks of airline partners, the company can also offer its customers customized flight deals, including direct flights. Customers can also benefit from Lastminute.com NV's smart flight search and booking tools.
In addition to providing travel services, Lastminute.com NV also offers exclusive products such as gift cards and travel vouchers. These can be purchased by customers on the company's website and given to friends or family.
Overall, the business model of Lastminute.com NV is highly diverse and focuses on providing travelers with a customized and seamless travel experience. The company's focus on innovative technology and customer service is key to its success and is reflected in its leading position in the travel industry.
