Zendesk Stock

Zendesk EBIT

Delisted

The EBIT of Zendesk (ZEN) as of Aug 12, 2026 is -166.68 M USD. In the previous year, EBIT was -198.15 M USD — a change of -15.88% (higher).

EBIT

-166.68 MUSD

YoY

-15.88%

Last updated:

In 2026, Zendesk's EBIT was -166.68 M USD, a -15.88% increase from the -198.15 M USD EBIT recorded in the previous year.

The Zendesk EBIT history

  • 3 Years

  • 10 Years

  • 25 Years

  • Max

EBIT (M USD)
Date
EBIT (M USD)
Jan 1, 2019
-201.61 base
Jan 1, 2020
-198.15 base
Jan 1, 2021
-166.68 base
Jan 1, 2022 (e)
128.48 base
Jan 1, 2023 (e)
179.70 base
Jan 1, 2024 (e)
309.52 base
Jan 1, 2025 (e)
478.22 base
Jan 1, 2026 (e)
746.27 base
YEAREBIT (M USD)
2026 est 746.27
2025 est 478.22
2024 est 309.52
2023 est 179.70
2022 est 128.48
2021 -166.68
2020 -198.15
2019 -201.61
2018 -138.40
2017 -114.64
2016 -104.33
2015 -82.99
2014 -66.15
2013 -21.83
2012 -24.15
2011 -7.10
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Zendesk Revenue

Zendesk Revenue, EBIT, Net Income

  • 3 Years

  • 5 Years

  • 10 Years

  • 25 Years

  • Max

Revenue
EBIT
Net Income
Details
Date
Revenue
EBIT
Net Income
Jan 1, 2019
816.42 M USD
-201.61 M USD
-169.65 M USD
Jan 1, 2020
1.03 B USD
-198.15 M USD
-218.18 M USD
Jan 1, 2021
1.34 B USD
-166.68 M USD
-223.64 M USD
Jan 1, 2022 (e)
1.66 B USD
128.48 M USD
90.88 M USD
Jan 1, 2023 (e)
1.92 B USD
179.70 M USD
124.36 M USD
Jan 1, 2024 (e)
2.65 B USD
309.52 M USD
196.61 M USD
Jan 1, 2025 (e)
3.26 B USD
478.22 M USD
292.01 M USD
Jan 1, 2026 (e)
4.05 B USD
746.27 M USD
438.02 M USD

Zendesk Margins

Zendesk stock margins

The Zendesk margin analysis displays the gross margin, EBIT margin, as well as the profit margin of Zendesk. The EBIT margin (EBIT/sales) indicates the percentage of sales that remains as operating profit. The profit margin shows the percentage of sales that remains for Zendesk.
  • 3 Years

  • 5 Years

  • 10 Years

  • 25 Years

  • Max

Gross margin
EBIT margin
Profit margin
Details
Date
Gross margin
EBIT margin
Profit margin
Jan 1, 2019
71.30 %
-24.69 %
-20.78 %
Jan 1, 2020
75.60 %
-19.25 %
-21.19 %
Jan 1, 2021
79.46 %
-12.45 %
-16.71 %
Jan 1, 2022 (e)
79.46 %
7.76 %
5.49 %
Jan 1, 2023 (e)
79.46 %
9.37 %
6.49 %
Jan 1, 2024 (e)
79.46 %
11.68 %
7.42 %
Jan 1, 2025 (e)
79.46 %
14.68 %
8.96 %
Jan 1, 2026 (e)
79.46 %
18.44 %
10.82 %

Zendesk Stock analysis

What does Zendesk do? Zendesk Inc. is a company that specializes in the development and sale of customer support software solutions. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour and is headquartered in San Francisco, California. The original idea for Zendesk came from the founders' experiences with poor customer support from other companies. They wanted to create a solution that is easy to use and allows companies to offer efficient customer support. Zendesk's business model is based on a Software-as-a-Service (SaaS) model, where customers can rent software solutions instead of buying them. This allows companies of all sizes to utilize a cost-effective customer support solution without having to make high initial investments. Zendesk's software platform is cloud-based and customizable to meet each customer's specific requirements. Zendesk offers a variety of products in different categories to provide its customers with a complete range of solutions for customer service management. Zendesk's categories include: 1. Support: This category is the core of Zendesk and includes a wide range of tools and features that enable companies to offer professional and effective customer support. This includes ticket management, chat and messaging capabilities, and tools for managing customer feedback. 2. Sales: Zendesk's sales category provides companies with a powerful CRM platform that integrates sales and support processes. This solution allows companies to manage customer information, automate sales processes, and proactively identify sales opportunities. 3. Engagement: Zendesk's engagement category includes tools and features that help companies track and monitor customer interactions on social media and other platforms. These solutions enable companies to respond to customer inquiries and protect their online reputation. 4. Analytics: Zendesk's analytics category offers powerful tools for analyzing customer feedback and data. These solutions allow companies to improve their customer experience by identifying trends and opportunities that arise from customer feedback. 5. Platform: Zendesk's platform category offers an open-source platform where developers can create custom applications and integrations tailored to their customers' specific requirements. Among Zendesk's products, the support product is the flagship product that is used by most companies. Zendesk's support product provides an easy-to-use platform for company customer support, including email, chat, and phone support. The platform also allows customers to create tickets directly from their email inbox, streamlining the process. Another popular product from Zendesk is the chat product, which allows companies to offer chat support on their websites. This product is used by many companies looking to enhance customer support on their websites by providing their customers with a fast and effective real-time chat option. Overall, Zendesk has significantly expanded its business in recent years and expanded its product range to meet the diverse needs of its customers. The company has established itself as a key player in the customer support industry and continues to strive to strengthen its presence in this market. Zendesk is one of the most popular companies on Eulerpool.

EBIT Details

Analyzing Zendesk's EBIT

Zendesk's Earnings Before Interest and Taxes (EBIT) represents the company's operating profit. It is calculated by deducting all operating expenses, including the cost of goods sold (COGS) and operating expenses, from the total revenue, but before accounting for interest and taxes. It provides insights into the company’s operational profitability, excluding the impacts of financing and tax structures.

Year-to-Year Comparison

A yearly comparison of Zendesk's EBIT can reveal trends in the company’s operational efficiency and profitability. An increase in EBIT over the years can indicate enhanced operational efficiency or growth in revenue, while a decrease might raise concerns about increased operating costs or declining sales.

Impact on Investments

Zendesk's EBIT is a significant metric for investors. A positive EBIT suggests that the company is generating enough revenue to cover its operating expenses, an essential aspect for assessing the company’s financial health and stability. Investors closely monitor EBIT to gauge the company’s profitability and potential for future growth.

Interpreting EBIT Fluctuations

Fluctuations in Zendesk’s EBIT can be due to variations in revenue, operating expenses, or both. An increasing EBIT indicates improved operational performance or increased sales, while a declining EBIT can signal rising operational costs or reduced revenue, prompting a need for strategic adjustments.

Frequently Asked Questions about Zendesk stock

EBIT of Zendesk is -166.68 M USD in 2026.

EBIT of Zendesk changed from -198.15 M USD to -166.68 M USD, representing a -15.88% change. The value is higher than the previous year.

On Eulerpool you can find the complete historical development of EBIT Zendesk since 2006 – with annual values, charts, and detailed analysis.

"Earnings before interest and taxes", abbreviated as EBIT, is also referred to as the operating result of a company. It is a key figure that allows the profit to be assessed over a specific period of time, usually a fiscal year. Taxes and interest are not deducted from EBIT, making it suitable for international comparisons of different companies.

Net income
+ Tax expense
+ Interest expense and other financial expenses
- Interest income and other financial income
= EBIT (operating profit)

EBIT's USD is a key factor for investors. Changes in this metric can signal improving or deteriorating fundamentals, directly impacting the stock price. On Eulerpool, you can track EBIT's Zendesk historically and in real time.

The sales revenue is important for evaluating a stock.

EBIT is an acronym for "Earnings Before Interest and Tax" and represents a company's gross profit before taxes and interest are deducted. The EBIT amount is often used as a metric to evaluate a company.

History

The EBIT was originally introduced in the 1940s when the US Internal Revenue Service (IRS) passed a new tax law. This law required companies to calculate their profit before deducting taxes and interest on loans (or "interest and taxes"). Since then, the EBIT has been used as one of the key financial indicators in evaluating a company.

Usage

The EBIT can be used to assess a company by comparing its financial results to a benchmark or a comparative value. The EBIT is also used to determine how much the company's shareholders will receive from its operating income.

Calculation

EBIT is calculated by deducting taxes and interest on loans from the company's net profit. This amount can be calculated in various ways, but the most common method is as follows:

EBIT = Net profit + interest and taxes

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Net profit of XYZ Co. = $1,000,000
Interest and taxes = $ 500,000
EBIT of XYZ Co. = $1,500,000

Application

The EBIT value is often used to determine and evaluate the financial stability of a company. The EBIT value can also be used to determine how much money a company can spend on investments or dividends.

Use of EBIT in stock investment

Investors use EBIT to determine if a stock is over- or undervalued. If a company has a high EBIT value, it may indicate that its stock is overvalued, as the profit it generates could be lower than what it would generate with a different stock.

Advantages of EBIT

EBIT is a helpful measure for determining the financial stability of a company. There are several advantages associated with using EBIT, such as:
- EBIT eliminates the impact of financing on the company's earnings.
- It is a useful measure for determining the profits that a company can distribute to its shareholders.
- It can be used to determine whether a stock is overvalued or undervalued.

Disadvantages of EBIT

There are also some disadvantages to using EBIT, such as:
- EBIT cannot be used as the sole measure to evaluate a company as it does not reflect the overall profit of the company.
- EBIT can be influenced by unforeseen events such as a tax increase.
- EBIT is not always a reliable indicator of a company's future profit development.

Conclusion

The EBIT is an important measure used to evaluate a company. It can be used to determine how much money a company can generate from its operational results and whether a stock is overvalued or undervalued. However, the EBIT also has some disadvantages as it does not reflect the overall profitability of a company and can be influenced by unforeseen events. Therefore, it is important to consider the EBIT in conjunction with other financial indicators to obtain a complete picture of the company.

Access this data via the Eulerpool API

Income Statement — Zendesk

All Key Metrics — Zendesk