Bangkok Airways is a Thai airline based in Bangkok, established in 1968. The company operates domestic and international flights, with its hub at Suvarnabhumi Airport. Its business model is focused on providing unparalleled customer service, high safety standards, and environmental consciousness. Bangkok Airways offers a wide range of services, including domestic and international flights, passenger and baggage handling facilities, ticket sales, and vacation packages. It also provides VIP, charter, cargo, and mail flights. The company has various partnerships with airlines worldwide and offers codeshare flights in collaboration with these partners. In addition to flights, Bangkok Airways also operates airport transport services, including lounge facilities and ground and air transport services. The company's subsidiary, Boutique Airline, offers air taxi services for travelers who wish to reach their destinations quickly and conveniently. As an environmentally responsible company, Bangkok Airways is the only carbon-neutral operator in Thailand, investing in eco-friendly technologies and minimizing environmental impact. The company has also focused on expanding its airport-related activities, owning a hotel chain called Boutique Hotels, as well as several shops, restaurants, and duty-free stores. These subsidiary businesses contribute to expanding the company's business model and generating additional revenue sources. In conclusion, Bangkok Airways' business model is diverse, spanning multiple sectors. The company prioritizes customer satisfaction, safety, and environmental consciousness. It provides a range of flight and transport services, leveraging its extensive partner network to maximize its reach and expand its offerings. Its commitment to the environment has earned it a positive reputation and serves as an example for other companies. All of these factors contribute to Bangkok Airways' success in the aviation industry.