Avianca Holdings SA is a leading provider of air transport and tourism services in Latin America. The company operates various airlines such as Avianca, TACA, Aerogal, and Avianca Brasil, which together serve more than 100 destinations in America, Europe, and Asia.
Avianca Holdings offers its customers a wide portfolio of products and services, including passenger and cargo transport, flight charters, ground handling, aircraft maintenance and repair, as well as travel and tourism services.
Passenger transportation, the company's main activity, is divided into three classes: Economy, Business, and First Class. Economy Class is the standard class with basic services, while Business Class offers additional services such as a separate check-in area, preferred seating, and more legroom. First Class passengers receive VIP treatment with personal service, luxurious seating, and other exclusive offerings.
For business travelers, the company also offers a special program called LifeMiles, which provides them with discounted fares, preferred seating, free baggage allowance, and other benefits. The program also rewards frequent flyers who can redeem their miles for free tickets, upgrades, or other advantages.
Avianca Holdings SA also operates an extensive cargo transport line, enabling customers to transport goods and merchandise. The company also provides special services for dangerous substances and sensitive cargo that require specific handling and transportation conditions.
Avianca Holdings SA has also formed partnerships with other airlines and travel operators to offer customers a more comprehensive range of services. The company has alliances with other major airlines such as Lufthansa, United Airlines, and Turkish Airlines.
Avianca Holdings SA's business model focuses on expanding and strengthening its airlines and services to further solidify its position as a leading provider of air transport and tourism services in Latin America. The company strives to offer its customers a wide portfolio of products and services that meet the highest standards of safety, reliability, and comfort.
As part of its growth strategy, Avianca Holdings SA has also built a strong online presence, allowing customers to book their flights online, choose seats, check flight schedules, and more. The company also heavily invests in the modernization and expansion of its fleet to achieve higher efficiency and environmental friendliness and provide customers with a better flying experience.
