mBank ROA

What does mBank do? mBank SA is a Polish bank that was founded in 2000. It is a subsidiary of Commerzbank and belongs to the Polish BRE Bank Group. The goal of mBank is to serve its customers individually on the online platform. The bank has specially tailored its business model to digital services and offers its customers innovative products and services. In recent years, mBank has established itself as a leading digital bank in Poland and has more than 6 million customers. The history of mBank began in 2000 with the founding of the bank with the aim of creating a new concept for banks in Poland. In 2007, the bank was acquired by BRE Bank. In 2013, BRE Bank sold its properties and real estate and decided to focus further on digital service. The bank has already won several awards, such as the Banking & Technology Award 2019 or the Gold Stevie Award in 2018 "Customer Service Department of the Year". mBank specializes in five business areas: retail customers, small and medium-sized enterprises, corporate customers, private banking, and corporate & investment banking. All business areas offer a wide range of innovative products and services. The retail customer department is the largest business area of the bank. Here, mBank offers an account that can be opened online, a credit card, and online banking services for financial management. In addition, customers can also use loans, mortgages, savings, and investment products. A special feature is the so-called financial coaching. The customer can manage their finances based on one of the four profiles that are based on automated analysis. Each customer is advised based on an individual profile and optimizes their finances. The small and medium-sized enterprise department offers a variety of services that are specifically tailored to the needs of this target group. Small businesses can use loans, factoring, leasing, or the mPOS device for accepting online payments. Medium-sized businesses can access comprehensive financial and advisory services, investment banking, or foreign currency hedging. Each relationship begins with a brief consultation in the branch or on a special onboarding portal. Here, the customer's needs are analyzed and an individual package is tailored to meet those needs. The corporate customer department is intended for larger companies that want to use comprehensive financial and advisory services, as well as access to global capital markets and complete solutions for cash management tailored to the customer. The private banking department offers comprehensive services for wealthy clients. A dedicated advisor makes it easy to get started with investments and offers individual retirement plans for the future. The account opening can be done online or by phone. Based on an in-depth conversation, a risk profile is created based on the customer's desires and needs. Then, an individual investment package is put together, consisting of various investment products. Last but not least, mBank also offers services in the field of corporate & investment banking. When it comes to larger transactions, the customer can access the network and global capital market. There is a special area, the trading desk, that trades a wide range of assets such as foreign exchange, securities, and commodities. Corporate customers can also access a broad portfolio of structured products. Overall, mBank is an innovative bank that focuses on digital services. Over the years, it has successfully developed its strategy and various products and has established itself as a leading bank in Poland. mBank is one of the most popular companies on Eulerpool.