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SoundThinking ShotSpotter Inc is an American company specializing in the development of acoustic surveillance systems. The company was founded in 1996 by Robert Showen and is headquartered in Newark, California. The idea behind ShotSpotter was to detect and locate gunshots in urban areas in order to quickly respond to criminal activities. The system developed by ShotSpotter is based on a combination of acoustic sensors and machine learning. The sensors are placed at various points in the city and capture sound waves. The system then analyzes the sounds and identifies gunshots based on their characteristics and noise level. Once a gunshot is detected, an alert message is automatically sent to local police and emergency services to enable a quick response. ShotSpotter's business model is based on selling acoustic surveillance services to cities and communities in the United States and other countries. The company offers its customers various service packages that can be customized based on budget and needs. The company targets customers in public service as well as private companies looking to protect their employees or residents. ShotSpotter's product range includes various services and tools. The flagship product of the company is the ShotSpotter Flex system, which provides comprehensive acoustic surveillance service for the protection of cities and communities. The system includes a range of sensors that detect gunshots and send them in real-time to a central monitoring center. The system has been successfully deployed in numerous cities in the United States and other countries, contributing to reducing the crime rate. In addition to ShotSpotter Flex, the company also offers other services such as ShotSpotter SiteSecure, specifically designed for schools and universities. This solution not only detects gunshots but also other threats such as break-ins, vandalism, and arson. Furthermore, the company also offers a mobile application that allows law enforcement agencies to track gunshots in real-time. The app is connected to the Flex system and displays the location of the gunshots on a map. This allows law enforcement agencies to act quickly and identify potential suspects. ShotSpotter has become a leading company in the field of acoustic surveillance in recent years. The company has received several awards for its technology and services, and its systems have been successfully deployed in many cities worldwide. The company has also built partnerships with other security companies to offer its customers a more comprehensive security package. Overall, ShotSpotter Inc has revolutionized the way cities and communities respond to criminal activities. With its acoustic surveillance systems, the company provides its customers with a fast and accurate monitoring service that helps improve public safety.