Rakumo Goodwill

What does Rakumo do? Rakumo, Inc. generates revenue through its Software as a Service (SaaS) offerings, including the groupware product rakumo for corporate clients, and by selling licenses from other companies. The company provides solution services such as installation and business support for its own and third-party SaaS services. Additionally, Rakumo offers IT offshore development services through its Vietnam subsidiary rakumo Company Limited, developing lab-type IT systems. The primary customers are corporate clients seeking groupware solutions and IT development services. The SaaS service focuses on the rakumo groupware product, which is a general term for corporate groupware services handled by the company. Solution services include hardware sales from other companies alongside installation and business support for both Rakumo’s and other companies’ SaaS services. The IT offshore development service leverages the Vietnam subsidiary to deliver cost-effective IT system development. Corporate clients are the main segment purchasing these integrated services. Rakumo’s business model integrates SaaS, solution services, and offshore development to serve corporate clients. The rakumo groupware product is central to its SaaS revenue, while solution services expand into hardware and support. Offshore development through rakumo Company Limited provides an additional revenue stream by offering IT system development at lower costs. Corporate clients form the key customer segment across all service lines. Rakumo is one of the most popular companies on Eulerpool.