What does Intrum do? Intrum AB is one of the largest companies in Europe specializing in credit management and debt collection. It was founded in Sweden in 1923 and is headquartered in Stockholm. It has branches in 24 European countries and employs over 9,000 people. Intrum is a listed company and is part of the OMX Stockholm 30 Index. History Intrum was founded in Sweden in 1923 under the name "AB Mercator". Initially, the company specialized in the purchase and sale of unpaid debts. Over the years, it has shifted its focus to the management of problematic loans. In 1976, the company was renamed Intrum and expanded rapidly in Europe in the following years. Business Model Intrum specializes in the entire lifecycle of loans. This includes credit risk analysis, collection of unpaid debts, and management of non-performing loans (NPLs). The company also offers newer services such as factoring and credit insurance. In addition, Intrum provides comprehensive advice to its customers. This includes risk analysis and guidance on the best course of action for problem loans. Innovation and digital technology are also key focuses of the company. Divisions Intrum is divided into several divisions to offer a wide range of services to its customers. The three main divisions are Credit Management Services, Debt Collection, and Portfolio Management. The Credit Management Services division specializes in credit risk analysis. From credit checks to portfolio evaluations, Intrum offers its customers a comprehensive range of services. The company also utilizes data analysis and artificial intelligence to improve credit risk management. The Debt Collection division specializes in the collection of unpaid debts. Intrum employs a multichannel approach tailored to each country and target audience. The company emphasizes high service quality and aims to find fair and transparent solutions for delinquent debtors. The Portfolio Management division specializes in the management of non-performing loans (NPLs). Intrum offers its customers the opportunity to acquire and manage NPL portfolios. The company has extensive experience in both NPL management and realization. Products Intrum offers its customers a wide range of products. These include credit insurance, factoring, and various digitization solutions. An innovative solution is the online payment portal "PayMe", which provides customers with a simple and secure payment solution. Conclusion Intrum AB is a European company specializing in credit management and debt collection. It offers customers a variety of services ranging from credit risk management to the realization of non-performing loans. Intrum emphasizes fair and transparent solutions for delinquent debtors. The company also utilizes digital solutions to optimize credit management. Intrum is one of the most popular companies on Eulerpool.