Medallia (MDLA) Stock Price

Medallia Price

NYSE·CLOSED
33.99
​
Market closed

Over the last 3 years Medallia grew revenue by 22.3% annually, reaching 477.22 M USD. For Medallia, the net margin of -31.2% is down versus -26.9% a few years ago.

Medallia stock price

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Medallia business model & stock analysis

Medallia Inc is a company that specializes in Customer Experience Management. It was founded in 2001 by brothers Borge Hald and Amy Pressman and is headquartered in San Francisco, California. Medallia Inc started as a consulting firm for customer satisfaction studies, but quickly evolved into a software company for customer feedback management. The business model of Medallia is based on providing solutions for companies to optimize the customer experience. The company offers various products and services aimed at capturing, analyzing, and understanding the voice of the customer. Medallia also provides its customers with a range of tools and analytics to make data-driven decisions that improve customer engagement and loyalty. Medallia serves a variety of industries, including retail, finance, technology, telecommunications, hospitality, and healthcare. The company has thousands of customers in over 100 countries worldwide, including prominent companies such as AirBnB, Delta Airlines, Four Seasons Hotels, Hilton, Louis Vuitton, and Mercedes-Benz. Medallia offers various products to enhance its customers' customer experience. One of its most well-known products is the Medallia Experience Cloud, a cloud-based feedback management platform. The platform enables companies to collect, analyze, and respond to real-time customer feedback. The Medallia Experience Cloud also provides a range of tools that allow companies to segment customer feedback to identify trends and patterns. These analytical tools help companies better understand and evaluate risks and opportunities related to the customer experience. Furthermore, Medallia also offers professional services to help its customers manage the customer experience. The company provides customers with a team of experts who assist in implementing feedback management programs, measuring customer loyalty, evaluating customer experiences, and developing strategies to improve the customer experience. Medallia has also developed specialized products for use in different industries. For example, the company has developed specific solutions for the healthcare sector, which allow hospitals and other facilities to optimize patient care and improve patient satisfaction. Medallia has also developed solutions for use in the insurance industry, enabling insurers to enhance the customer experience and increase customer loyalty. Overall, Medallia has become a key player in the field of customer experience management. The company is known for its extensive range of products, innovative solutions, and expertise in customer consulting. Medallia aims to help companies around the world optimize the customer experience and build long-term customer relationships.

Frequently asked questions about Medallia

Medallia Inc's business model focuses on providing customer experience management solutions. The company offers a cloud-based platform that enables organizations to collect and analyze customer feedback, identify areas for improvement, and drive operational excellence. Medallia's software-as-a-service (SaaS) platform helps businesses enhance customer loyalty, improve brand reputation, and drive revenue growth. By listening to customer feedback across various channels, Medallia helps companies gain valuable insights to make data-driven decisions and deliver exceptional customer experiences. With its robust analytics and real-time insights, Medallia empowers businesses to build strong customer relationships and stand out in today's competitive market.

Medallia Inc is primarily active in the software industry.

The main competitors of Medallia Inc in the market are Qualtrics and SurveyMonkey.

Medallia Inc is a leading customer experience management company founded in 2001 by Borge Hald and Amy Pressman. Headquartered in San Francisco, California, Medallia has established itself as a trusted partner for businesses looking to enhance customer satisfaction and loyalty. The company offers a comprehensive platform that captures and analyzes customer feedback across various touchpoints, providing actionable insights to improve customer experiences. Medallia's innovative solutions have gained wide recognition, enabling organizations across industries to drive operational efficiencies and foster strong customer relationships. With its rich history and continuous focus on delivering exceptional customer experiences, Medallia remains at the forefront of the CX management industry.

Medallia Inc has achieved several significant milestones. The company went public in July 2019, successfully raising funds to support its growth. In 2020, Medallia launched Medallia Xperience Cloud, an advanced platform for customer and employee experience management. The platform received positive feedback and played a crucial role in expanding Medallia's customer base. Additionally, Medallia consistently secures partnerships with renowned brands and organizations globally, further enhancing its reputation as a leading experience management company. These milestones demonstrate Medallia's continuous evolution and dedication to delivering exceptional experiences to its clients.

Medallia Inc is mainly present in various countries and regions across the globe. Its primary presence can be observed in the United States, where the company is headquartered. Additionally, Medallia Inc has a strong presence in Europe, particularly in countries like the United Kingdom, Germany, France, and Spain. It also operates in the Asia-Pacific region, with a significant presence in Australia, Japan, and Singapore. These key markets highlight Medallia Inc's global reach and its efforts to provide customer experience management solutions to organizations worldwide.

Medallia Inc represents a customer-centric approach and is committed to helping organizations deliver superior customer experiences. Their corporate philosophy is based on the belief that every customer interaction matters and should be leveraged to drive business growth. Medallia aims to empower businesses with data-driven insights and advanced analytics to improve customer satisfaction, loyalty, and revenue. By focusing on understanding their customers' needs and preferences, Medallia helps companies build strong and lasting relationships, resulting in increased customer retention and competitive advantage.

Converted at the current exchange rate, the Medallia share trades at 30.31 EUR (33.99 USD).

The Medallia share (MDLA) is listed on 1 stock exchanges, including: NYSE (MDLA).

Medallia Inc is a leading company in the field of Customer Experience Management (CEM). The company's business model is based on providing innovative technology and services that enable companies to collect, analyze, and implement customer feedback to improve the customer experience and ultimately drive company growth. One of the main divisions of the company is the Medallia Experience Cloud, which provides an intuitive platform for capturing customer feedback. This platform allows companies to get a complete picture of customer feedback by integrating feedback from various sources such as surveys, reviews, social media, and emails. Additionally, it offers comprehensive tools for analyzing and visualizing customer feedback, including automated text analysis, sentiment analysis, and topic clustering, to give companies a clear view of customer needs and requirements. The Medallia Experience Cloud also offers a wide range of extension tools that allow companies to customize the platform to their specific needs. One example of this is Medallia Digital Feedback, which is specifically designed for digital channels to collect customer feedback from websites, mobile applications, and social platforms. Additionally, the company offers integrations with other systems such as CRM or BI to enable seamless data flow. Another offering from Medallia is Medallia Consulting, a team of experienced consultants who help clients effectively improve the customer experience and optimize results. These consultants offer comprehensive services such as customer segmentation, customer loyalty program design and optimization, behavioral economics, and design thinking, providing a comprehensive range of options for companies to achieve the best possible results. In addition to the aforementioned services, Medallia also offers a variety of specialized products tailored to specific industries and functional areas. One example of this is the Medallia Retail Experience product, specifically designed for retailers to provide customers with a first-class shopping experience. This product includes retail-specific metrics such as store operations, visual merchandising, and in-store marketing to help retailers create the best experience for their customers. Overall, Medallia Inc offers a comprehensive range of products and services that help companies improve the customer experience and thus increase their growth and customer satisfaction. Through innovative technology, comprehensive analysis, and a wide range of services, Medallia Inc is able to establish itself as a leading provider of Customer Experience Management solutions.

The revenue cannot currently be calculated for Medallia.

The profit cannot currently be calculated for Medallia.

The P/E ratio cannot be calculated for Medallia at the moment.

The P/S cannot be calculated for Medallia currently.

The Eulerpool Quality Score for Medallia is 3/10.

The ISIN of Medallia is US5840211099. The ISIN (International Securities Identification Number) is a globally unique identifier for securities.

The WKN of Medallia is A2PL9R. The WKN (Wertpapierkennnummer) is a six-digit German security identification number.

The ticker of Medallia is MDLA. The ticker symbol is used to trade Medallia shares on the stock exchange.

Fair ValueTerminal
27.87 USD
Over-/UndervaluationTerminal
Fairly valued
Industry
Software
Number of shares
Employees
Revenue per Employee
234,276.39 USD
Revenue growth Ø5 years
EBIT growth Ø5 years
Net Income growth Ø5 years
Website medallia.com
Currency
USD
Initial public offering
Jul 19, 2019
ISIN
US5840211099
Cusip
584021109
Sedol
BJDX8X7
Market capitalization
5.48 B USDMid Cap
52-Week Range
PEG
—
P/E ratio
P/Ee 2022
-179.89
P/Ee 2022
-174.92
P/Ee 2023
1,699.50
P/Ee 2023
—
P/Ee 2024
273.14
P/S
P/Se
8.64
EV/EBIT
—
P/B Ratio
10.78
ROE (Return on Equity)
ROA (Return on Assets)
ROCE (Return on Capital Employed)
ROIC (Return on Invested Capital)
-15.38 %
Last updated Oct 16, 2026, 4:14 AM

Medallia Ticker

NEW YORK · MDLA

Medallia FIGI

MDLA:UN · BBG00PH8XNH3

All fundamentals and in-depth analysis of Medallia

Our stock analysis for Medallia stock includes important financial indicators such as revenue, profit, P/E ratio, P/S ratio, EBIT, as well as information on dividends. We also assess aspects such as stocks, market capitalization, debt, equity, and liabilities of Medallia. If you are looking for more detailed information on these topics, we offer comprehensive analyses on our subpages.