Medallia (MDLA) Stock Price
Medallia Price
Over the last 3 years Medallia grew revenue by 22.3% annually, reaching 477.22 M USD. For Medallia, the net margin of -31.2% is down versus -26.9% a few years ago.
Medallia stock price
Details
Stock Price
ⓘHow to Read This Chart
This chart tracks the historical stock price of Medallia over time. You can switch between daily, weekly, and monthly views and select custom time ranges — from a single day to the full available history. Use the toggle to view price changes in absolute currency terms or as a percentage change relative to the starting date.
Total Return vs. Price Return
The "Total Return" toggle includes reinvested dividends on top of the pure price movement. This is critical because dividends can account for a significant portion of long-term returns. Historically, roughly 40 % of the S&P 500's total return has come from dividends. Always compare total return when evaluating a stock's real performance against a benchmark.
Intraday Price Data
When viewing a one-day time frame, the chart displays real-time intraday price movements. This is useful for observing how Medallia stock reacts to market openings, earnings releases, or breaking news throughout the trading session.
What to Look For
Look for long-term trends (sustained upward or downward movements over months and years), support and resistance levels (price zones where the stock repeatedly bounces or reverses), and volatility (how much the price fluctuates day to day). Comparing Medallia's price chart to a market index like the S&P 500 can reveal whether the stock is outperforming or underperforming the broader market.
| Date | Medallia Price |
|---|
Medallia Revenue, EBIT, Net Income
3 Years
5 Years
10 Years
25 Years
Max
Details
Medallia Income Statement, Balance Sheet, Cash Flow Statement
| REVENUEB USD |
|---|
| REVENUE GROWTH% |
| GROSS MARGIN% |
| GROSS INCOMEM USD |
| EBITM USD |
| EBIT MARGIN% |
| NET INCOMEM USD |
| NET INCOME GROWTH% |
| SHARESM |
| 2018 | 2019 | 2020 | 2021 | 2022e | 2023e | 2024e | 2025e | 2026e |
|---|---|---|---|---|---|---|---|---|
| 0.26 | 0.31 | 0.40 | 0.48 | 0.58 | 0.69 | 0.86 | 1.02 | 1.24 |
| – | 19.92 | 28.43 | 18.66 | 2.11 | 2.36 | 23.52 | 19.04 | 21.30 |
| 63.22 | 62.94 | 63.93 | 64.15 | 64.15 | 64.15 | 64.15 | 64.15 | 64.15 |
| 165.00 | 197.00 | 257.00 | 306.00 | 373.36 | 444.57 | 549.13 | 653.70 | 792.91 |
| -71.00 | -80.00 | -114.00 | -138.00 | – | – | – | – | – |
| -27.20 | -25.56 | -28.36 | -28.93 | – | – | – | – | – |
| -70.00 | -82.00 | -112.00 | -148.00 | -28.00 | 3.00 | 20.00 | 49.00 | 122.00 |
| – | 17.14 | 36.59 | 32.14 | 3.70 | -110.71 | – | 145.00 | 148.98 |
| 23.00 | 27.00 | 83.00 | 145.00 | 145.00 | 145.00 | 145.00 | 145.00 | 145.00 |
Details
Income Statement Key Figures
ⓘRevenue and Revenue Growth
Revenue is the starting point of every income statement — it measures the total sales Medallia generates from its core business. Revenue growth (expressed as year-over-year percentage change) is one of the most important indicators of business momentum. Sustained growth above 10 % annually is generally considered strong, while declining revenue is a serious warning sign that demands investigation.
Gross Margin
Gross margin = (Revenue − Cost of Goods Sold) ÷ Revenue. It reveals what percentage of each dollar of revenue Medallia retains after direct production costs. High gross margins (above 50 %) are typical of asset-light businesses like software and brands, while capital-intensive industries like manufacturing often operate below 30 %. Compare Medallia's gross margin to industry peers and track it over time to spot improving or deteriorating pricing power.
EBIT and EBIT Margin
EBIT measures operating profit — what remains after subtracting all operating expenses (including R&D, sales, and administrative costs) from gross profit. The EBIT margin shows this as a percentage of revenue. Because it excludes interest and taxes, EBIT allows fair comparisons between companies with different debt levels and tax jurisdictions. A rising EBIT margin indicates improving operational efficiency.
Net Income and Earnings Per Share (EPS)
Net income is the company's final profit after all expenses, interest, and taxes. Dividing net income by the number of shares outstanding gives you EPS — the single most influential metric in stock valuation. Consistent EPS growth is the primary driver of long-term stock price appreciation. Always check whether EPS growth comes from genuine profit improvement or from share buybacks reducing the share count.
Shares Outstanding
The total number of shares Medallia has issued. A declining share count (through buybacks) boosts EPS and signals management confidence. A rising share count (through stock issuance) dilutes existing shareholders. Always monitor this number alongside EPS to get the full picture of per-share value creation.
Analyst Estimates
The projected figures represent consensus estimates from professional analysts. Compare these forecasts against Medallia's historical growth rates to assess whether expectations are realistic. A company that consistently beats consensus estimates tends to see its stock price rewarded over time, while repeated misses erode investor confidence.
Medallia stock margins
3 Years
5 Years
10 Years
25 Years
Max
Details
Medallia Stock Revenue, EBIT, Earnings per Share
3 Years
5 Years
10 Years
25 Years
Max
Details
Medallia business model & stock analysis
Medallia SWOT Analysis
Strengths
Medallia Inc has a strong reputation in the customer experience management industry, with a track record of delivering effective solutions to global companies.
The company's advanced technology platform provides comprehensive analytics and insights, allowing clients to better understand and improve customer satisfaction.
Medallia Inc's extensive customer base includes major brands from various industries, showcasing their ability to cater to diverse customer needs.
Weaknesses
One of Medallia Inc's weaknesses is its dependency on technological infrastructure. Any disruptions or security breaches could impact the company's operations and reputation.
The company's focus on large enterprises might limit its market potential among smaller businesses that may require more affordable customer experience management solutions.
Medallia Inc's high customer churn rate poses a challenge to its long-term revenue growth, necessitating continuous efforts to retain and expand its client base.
Opportunities
The increasing importance of customer experience in today's highly competitive business landscape presents a significant opportunity for Medallia Inc to expand its market share.
Expanding into emerging markets, where customer experience management is still nascent, can provide Medallia Inc with a first-mover advantage and access to untapped customer segments.
The rise of artificial intelligence and machine learning technologies can further enhance Medallia Inc's analytics capabilities, enabling more precise and actionable insights for clients.
Threats
Increasing competition from new and existing players in the customer experience management industry poses a threat to Medallia Inc's market position and growth prospects.
Technological advancements and shifting customer preferences may render Medallia Inc's current solutions less effective or obsolete, necessitating continuous innovation and adaptation.
Economic downturns or unstable market conditions could lead to budget cuts on customer experience initiatives, impacting Medallia Inc's revenue and customer acquisition efforts.
Medallia Employees
3 Years
5 Years
10 Years
25 Years
Max
Details
Medallia Eulerpool Fair Value
Details
Fair Value Estimate
ⓘWhat Is Fair Value?
Fair value is an estimate of what a stock is truly "worth" based on its financial fundamentals, independent of the current market price. If the calculated fair value is above the current share price, the stock may be undervalued — and vice versa. This chart shows three different fair value approaches so you can cross-check them against each other.
Earnings-Based Fair Value
Calculated by multiplying the current earnings per share (EPS) by the average historical P/E ratio over a selected multi-year period. The smoothing over several years filters out temporary spikes or dips. If this fair value exceeds the market price, it suggests the stock is cheap relative to its earning power.
Example: Fair Value (Earnings) 2022 = EPS 2022 × Average P/E 2019–2021
Revenue-Based Fair Value
Derived by multiplying revenue per share by the average historical price-to-sales ratio. This method is particularly useful for companies with volatile or temporarily depressed earnings, as revenue tends to be more stable than profits. It answers: "At what price has the market historically valued each dollar of this company's sales?"
Example: Fair Value (Revenue) 2022 = Revenue per Share 2022 × Average P/S 2019–2021
Dividend-Based Fair Value
Calculated by dividing the dividend per share by the average historical dividend yield. This approach is most relevant for mature, consistently dividend-paying companies. If the resulting fair value is higher than the current price, it implies the stock offers a better yield than its historical average.
Example: Fair Value (Dividend) 2022 = Dividend per Share 2022 ÷ Average Yield 2019–2021
How to Use This Chart
When all three fair value lines converge above the current price, it strengthens the case that the stock is undervalued. When they diverge, investigate why — it may indicate a structural shift in margins, payout policy, or growth rate. The forward estimates on the right extend the analysis using projected fundamentals, helping you assess whether the current price already reflects future growth expectations.
Medallia historical P/E ratio, EBIT multiple, and P/S ratio
Medallia annual returns
Details
Annual Return
ⓘWhat This Chart Shows
This chart breaks down 's total annual return into two components: price return (gains or losses from stock price movement) and dividend return (income received from dividend payments). Together, they represent the total return an investor would have earned in each calendar year.
Price Return
Price return measures the percentage change in 's stock price from January 1st to December 31st of each year. Positive bars indicate the stock appreciated; negative bars show a decline. This is the component most investors focus on, but it tells only part of the story — especially for dividend-paying stocks.
Dividend Return
Dividend return represents the income generated from dividends paid during the year, expressed as a percentage of the starting stock price. While it may seem small in any single year (typically 1–4 % for established companies), dividends compound significantly over decades and have historically contributed roughly 40 % of total stock market returns.
What to Look For
Examine how many years showed positive vs. negative returns to gauge consistency. A stock with mostly positive years and small drawdowns suggests lower risk. Also compare 's annual returns to a benchmark index — consistently outperforming the market is a hallmark of a strong investment. Pay attention to the worst years: understanding downside risk is just as important as chasing upside potential.
Medallia shares outstanding
3 Years
5 Years
10 Years
25 Years
Max
Details
Medallia Analyst Rating Actions
| Date | Firm | Action | Rating | Reliability |
|---|---|---|---|---|
| 8/9/2021 | Downgrade | BuyHold | – | |
| 8/5/2021 | Downgrade | OutperformNeutral | – | |
| 7/27/2021 | Downgrade | BuyHold | – | |
| 7/27/2021 | Downgrade | BuyHold | 70 | |
| 7/27/2021 | Downgrade | BuyNeutral | 48 | |
| 7/27/2021 | Downgrade | BuyHold | – | |
| 6/2/2021 | Maintained | Buy | 48 | |
| 12/4/2020 | Maintained | Neutral | – | |
| 10/6/2020 | Maintained | Buy | – | |
| 9/4/2020 | Maintained | Buy | – |
Eulerpool Reliability Score (0–100): measures how often a firm’s bullish or bearish calls were directionally correct three months later, blended with the average return following its calls. Every rating we record is stored permanently and scores update continuously; firms with fewer than 3 measured calls are not scored yet.
Medallia Earnings Estimates & Surprises
| Date | EPS estimate | EPS Actual | Revenue Estimate | Price reaction | Quarterly report |
|---|---|---|---|---|---|
| 12/27/2021 | -0.03USD | - | 147.21 MUSD | - | 2022 Q3 |
| 9/2/2021 | -0.08USD | - | 140.24 MUSD | - | 2022 Q2 |
| 6/1/2021 | -0.07USD | - | 129.30 MUSD | - | 2022 Q1 |
| 3/4/2021 | -0.01USD | - | 126.46 MUSD | - | 2021 Q4 |
| 12/3/2020 | -0.01USD | - | 118.67 MUSD | - | 2021 Q3 |
| 9/3/2020 | -0.00USD | - | 112.05 MUSD | - | 2021 Q2 |
| 6/2/2020 | -0.02USD | - | 110.88 MUSD | - | 2021 Q1 |
| 3/12/2020 | -0.03USD | - | 106.08 MUSD | - | 2020 Q4 |
| 12/5/2019 | -0.03USD | - | 97.66 MUSD | - | 2020 Q3 |
| 9/5/2019 | -0.15USD | - | 92.69 MUSD | - | 2020 Q2 |
Medallia shareholder structure
| % | Name |
|---|---|
20.30815% | |
8.22628% | |
4.98771% | |
3.80900% | |
3.27219% | |
2.97049% |
Medallia Beneficial Ownership Filings (SEC 13D/G)
| Stake | Holder | Filing |
|---|---|---|
34.60% | SEC ↗ | |
19.70% | SEC ↗ | |
19.70% | SEC ↗ | |
19.70% | SEC ↗ | |
19.70% | SEC ↗ | |
11.80% | SEC ↗ | |
11.80% | SEC ↗ | |
7.90% | SEC ↗ | |
7.60% | SEC ↗ | |
7.30% | SEC ↗ |
Frequently asked questions about Medallia
Medallia Inc's business model focuses on providing customer experience management solutions. The company offers a cloud-based platform that enables organizations to collect and analyze customer feedback, identify areas for improvement, and drive operational excellence. Medallia's software-as-a-service (SaaS) platform helps businesses enhance customer loyalty, improve brand reputation, and drive revenue growth. By listening to customer feedback across various channels, Medallia helps companies gain valuable insights to make data-driven decisions and deliver exceptional customer experiences. With its robust analytics and real-time insights, Medallia empowers businesses to build strong customer relationships and stand out in today's competitive market.
Medallia Inc is primarily active in the software industry.
The main competitors of Medallia Inc in the market are Qualtrics and SurveyMonkey.
Medallia Inc is a leading customer experience management company founded in 2001 by Borge Hald and Amy Pressman. Headquartered in San Francisco, California, Medallia has established itself as a trusted partner for businesses looking to enhance customer satisfaction and loyalty. The company offers a comprehensive platform that captures and analyzes customer feedback across various touchpoints, providing actionable insights to improve customer experiences. Medallia's innovative solutions have gained wide recognition, enabling organizations across industries to drive operational efficiencies and foster strong customer relationships. With its rich history and continuous focus on delivering exceptional customer experiences, Medallia remains at the forefront of the CX management industry.
Medallia Inc has achieved several significant milestones. The company went public in July 2019, successfully raising funds to support its growth. In 2020, Medallia launched Medallia Xperience Cloud, an advanced platform for customer and employee experience management. The platform received positive feedback and played a crucial role in expanding Medallia's customer base. Additionally, Medallia consistently secures partnerships with renowned brands and organizations globally, further enhancing its reputation as a leading experience management company. These milestones demonstrate Medallia's continuous evolution and dedication to delivering exceptional experiences to its clients.
Medallia Inc is mainly present in various countries and regions across the globe. Its primary presence can be observed in the United States, where the company is headquartered. Additionally, Medallia Inc has a strong presence in Europe, particularly in countries like the United Kingdom, Germany, France, and Spain. It also operates in the Asia-Pacific region, with a significant presence in Australia, Japan, and Singapore. These key markets highlight Medallia Inc's global reach and its efforts to provide customer experience management solutions to organizations worldwide.
Medallia Inc represents a customer-centric approach and is committed to helping organizations deliver superior customer experiences. Their corporate philosophy is based on the belief that every customer interaction matters and should be leveraged to drive business growth. Medallia aims to empower businesses with data-driven insights and advanced analytics to improve customer satisfaction, loyalty, and revenue. By focusing on understanding their customers' needs and preferences, Medallia helps companies build strong and lasting relationships, resulting in increased customer retention and competitive advantage.
Converted at the current exchange rate, the Medallia share trades at 29.47 EUR (33.99 USD).
The Medallia share (MDLA) is listed on 1 stock exchanges, including: NYSE (MDLA).
Medallia Inc is a leading company in the field of Customer Experience Management (CEM). The company's business model is based on providing innovative technology and services that enable companies to collect, analyze, and implement customer feedback to improve the customer experience and ultimately drive company growth. One of the main divisions of the company is the Medallia Experience Cloud, which provides an intuitive platform for capturing customer feedback. This platform allows companies to get a complete picture of customer feedback by integrating feedback from various sources such as surveys, reviews, social media, and emails. Additionally, it offers comprehensive tools for analyzing and visualizing customer feedback, including automated text analysis, sentiment analysis, and topic clustering, to give companies a clear view of customer needs and requirements. The Medallia Experience Cloud also offers a wide range of extension tools that allow companies to customize the platform to their specific needs. One example of this is Medallia Digital Feedback, which is specifically designed for digital channels to collect customer feedback from websites, mobile applications, and social platforms. Additionally, the company offers integrations with other systems such as CRM or BI to enable seamless data flow. Another offering from Medallia is Medallia Consulting, a team of experienced consultants who help clients effectively improve the customer experience and optimize results. These consultants offer comprehensive services such as customer segmentation, customer loyalty program design and optimization, behavioral economics, and design thinking, providing a comprehensive range of options for companies to achieve the best possible results. In addition to the aforementioned services, Medallia also offers a variety of specialized products tailored to specific industries and functional areas. One example of this is the Medallia Retail Experience product, specifically designed for retailers to provide customers with a first-class shopping experience. This product includes retail-specific metrics such as store operations, visual merchandising, and in-store marketing to help retailers create the best experience for their customers. Overall, Medallia Inc offers a comprehensive range of products and services that help companies improve the customer experience and thus increase their growth and customer satisfaction. Through innovative technology, comprehensive analysis, and a wide range of services, Medallia Inc is able to establish itself as a leading provider of Customer Experience Management solutions.
The revenue cannot currently be calculated for Medallia.
The profit cannot currently be calculated for Medallia.
The P/E ratio cannot be calculated for Medallia at the moment.
The P/S cannot be calculated for Medallia currently.
The Eulerpool Quality Score for Medallia is 3/10.
The ISIN of Medallia is US5840211099. The ISIN (International Securities Identification Number) is a globally unique identifier for securities.
The WKN of Medallia is A2PL9R. The WKN (Wertpapierkennnummer) is a six-digit German security identification number.
The ticker of Medallia is MDLA. The ticker symbol is used to trade Medallia shares on the stock exchange.
Medallia paid dividends every year for the past 0 years.
Medallia is assigned to the 'Information technology' sector.
The dividends of Medallia are distributed in USD.
Medallia stock
Medallia Ticker
Medallia FIGI
All fundamentals and in-depth analysis of Medallia
Our stock analysis for Medallia stock includes important financial indicators such as revenue, profit, P/E ratio, P/S ratio, EBIT, as well as information on dividends. We also assess aspects such as stocks, market capitalization, debt, equity, and liabilities of Medallia. If you are looking for more detailed information on these topics, we offer comprehensive analyses on our subpages.