Verint Systems: Artificial Intelligence Drives Growth and Revenue

Eulerpool Research Systems Sep 5, 2024

Takeaways NEW

  • Verint Systems experiences significant growth through AI implementations.
  • The company expects a 10% increase in EBITDA for the full year.
The Verint Systems quarterly conference for the second quarter of the fiscal year 2025 revealed continued growth and strong momentum in the field of Artificial Intelligence (AI). CEO Dan Bodner highlighted that new AI bookings increased by over 40% compared to the previous year, and bundled SaaS revenues supported by AI saw a rise of 15%. These numbers are also reflected in the overall financial results, with a revenue of $210 million for the second quarter and a maintained annual forecast of 5% growth. Verint Systems has a growing customer base reporting positive results from the implementation of AI solutions. Globally leading brands have achieved strong business outcomes through the use of AI-driven bots, making Verint a significant differentiator in the industry. For instance, a leading bank created $10 million in agent capacity through 80% of self-service interactions, while a top BPO company prevented $6 million per month in fraudulent self-service attempts. Despite the competitive business environment, Verint remains confident that it will continue to play a leading role with its open platform and hybrid cloud architecture. This allows customers to quickly implement the latest AI innovations within existing systems without costly and time-consuming transitions. For the full year, the company expects a 10% increase in EBITDA and maintains its financial targets, including a free cash flow of $180 million. Aligned with the "Rule of 40" target, the company aims for 10% revenue growth and a 30% EBITDA margin for the fiscal year 2027. Verint Systems has strategically positioned itself well to leverage the rapid growth in the AI market and will continue to benefit from the positive business outcomes of its customers. The company emphasized the importance of strong and fast AI results, which not only maximize customer ROI but also further strengthen Verint's market position.

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