Turbulence in Top Management: Dave & Buster's CEO Resigns

  • Chris Morris resigns as CEO of Dave & Buster's; Kevin Sheehan takes over on an interim basis.
  • Company Expands Internationally and Invests in Marketing and Technology Development.

Eulerpool News·

Chris Morris, the CEO of Dave & Buster's, has resigned to explore new opportunities. Kevin Sheehan, now the interim CEO, immediately assured the staff of a seamless continuation of ongoing projects. Sheehan is well-acquainted with the business, having previously served in the same role from fall 2021 to mid-2022. Meanwhile, business continues. Dave & Buster's is proceeding with the plan introduced in June 2023. Three new stores have opened their doors and are already performing above expectations. The company plans to open four more stores in the current fiscal year. Internationally, expansion is also underway: the first franchise in Bengaluru, India is eagerly anticipated later this year. New paths are being taken in marketing. A recently engaged agency is helping refine the media strategy to ensure the most effective customer engagement. The loyal customer loyalty program now boasts over seven million members. The focus is on greater optimization of customer value. Financially, the third quarter was challenging. A 7.7% decline in comparable store sales and a seasonally related EBITDA decrease are noticeable. However, investments in technology and location development are aimed at improving future margins and reducing costs. With a cash flow of $546 million and new financing measures, Dave & Buster's is poised to start the new year with renewed vigor.
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